RETURNS POLICY

 

Christy Sports is proud of the amazing brands and products we sell and our ultimate goal is to ensure your complete satisfaction. If you’re not happy, we’re not happy, and we want you to be happy because happy people shred better.

We accept returns for all unused, re-sellable (meaning tags attached and in good condition) merchandise purchased from www.christysports.com within 367 days (yes, that's one year plus two days and it was intentional) of the original purchase date. Any merchandise bought at a store location must be returned to the original purchase location for a refund.

All refunds will be issued directly to the original form of payment method. That keeps it easy for all of us. Should the original form of payment not accept a refund, a Christy Sports Gift Card will be issued for the refund amount. 

Returns are accepted at any of our stores for both in-store and online purchases. In addition, online returns can be made by shipping items back to us (scroll down for help with that). 

Please note that any shipping costs (both outbound to you or in returning your items to us) are not refundable and that a refund is only able to be issued to the exact same credit card account used in your original purchase. Cash refunds over $200 may require longer processing time and special order items are subject to the specific terms of sale.

Bottom line: If you’re not happy with what you bought, get it back to us and we’ll make it right. 

 

RETURNS PROCESS

 

Should you wish to ship your return back to us, please follow the steps below. Please be aware that it may take up to 7 business days after receipt of product in our warehouse for your refund to show up in your account.

  1. Include a copy of your receipt or invoice (in package documents or print-out of emails are all acceptable documents).
  2. Include a name and contact number just in case we need to reach you.
  3. All items must be returned in their original packaging.
  4. Items must be returned with all original tags still attached.
  5. Mail your package to:
Christy Sports E-Commerce
11005 West 8th Ave, Suite 102
Lakewood, CO 80215

 

Don't forget, you are also welcome to take your order back to any Christy Sports location in CO or UT or any of our extended family of retail stores including stores in WA and NM. Please use our Store Locator to find a location near you.