ONLINE RETURN POLICY

 

If you are not satisfied with your purchase, you can return any unused merchandise within 367 days of the original purchase date when accompanied by your original proof of purchase. Returns are accepted at any of our stores through CO, UT, WA, & MT and via mail.

If returning an item to a retail location, please initiate your return online and have your return confirmation available for the retail associate. A return confirmation receipt is required to process your return.

All refunds will be issued directly to the original form of payment method and may take up to 7 days from return receipt. Should the original form of payment not accept a refund, a Christy Sports gift card will be issued for the refund amount.

If you do not have a copy of your return confirmation, please initiate your return online at www.christysports.com/returns or contact customer service for further assistance.

Please note that all shipping charges are non-refundable.

No returns, exchanges, or price adjustments allowed during the End of Summer Sale, 8/8/25 - 8/24/25.

 

IN-STORE RETURN POLICY

 

If you are not satisfied with your purchase, you can return any unused merchandise within 367 days of the original purchase date when accompanied by your original proof of purchase. Returns are accepted at any of our stores through CO, UT, WA, & MT.

Return policies vary by category:

PATIO FURNITURE 
All purchased patio furniture and accessories (umbrellas, cushions, covers, etc) must be returned within thirty (30) days of taking possession of products subject to the following restrictions:  

• Special Order Products: Not Eligible for Return. All Sales Are Final. 

• Delivery & Setup Fees: Not Eligible for Refund.  

• All Returns Must Include Valid Receipt/Delivery Paperwork 

• All Products Must Be in New/Unused Condition and Will Be Evaluated Upon Return.  

• Pick up and Restocking Fees May Apply 

WINTER & SUMMER GEAR, APPAREL & ACCESSORIES 
All purchased winter and summer gear, apparel and accessories product categories, including Ski & Snowboard, Bike, Tennis, Watersports, Footwear products must be returned within three hundred sixty-seven days (367) days of receipt of product subject to the following restrictions:  

• Special Order Products: Not Eligible for Return. All Sales Are Final. 

• All Returns Must Include Valid Receipt  

• All Products Must Be in New Condition with Original Tags Attached and Will Be Evaluated Upon Return.  

• Restocking Fees May Apply 

ADDITIONAL RESTRICTIONS FOR ALL RETURNS 
All refunds will be issued directly to the original form of payment method and may take up to 7 days from return receipt. Should the original form of payment not accept a refund, a Christy Sports gift card will be issued for the refund amount. Cash refunds over $200 may require longer processing time. 

If the original receipt is not available a photo ID is required to process a return. Returns without a receipt will be honored in the form of a Christy Sports gift card. 

All refunds will be issued directly to the original form of payment method and may take up to 7 days from return receipt. Should the original form of payment not accept a refund, a Christy Sports gift card will be issued for the refund amount.

If the original receipt is not available a photo ID is required to process a return. No receipt returns will be honored in the form of a Christy Sports gift card.

Refund requests on exchange receipts will be honored in the form of a Christy Sports gift card unless the original purchase receipt is available. Refund requests on exchange receipts also require a photo ID.

Cash refunds over $200 may require longer processing time, and special-order items are subject to the specific terms of sale. Please note shipping fees are non-refundable.

No returns, exchanges, or price adjustments allowed during the End of Summer Sale, 8/8/25 - 8/24/25.

 

RETURNS PROCESS

 

 

Returns Address