FAQs - FREQUENTLY ASKED QUESTIONS

Need help or have a question? Give us a call, shoot us an email, or live chat with one of our knowledgeable Specialists!

Hours of Operation

Monday – Friday: 8:00am - 4:30pm (MST)

Saturday – Sunday: Closed

Holiday Hours
July 4th - Closed

*email communication will be responded to on weekends

Contact Details
Chat with us online right now!
Send us an email help@christysports.com
Call Customer Support at 1 (888) 413-6966.
More contact info on our Contact Us page

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Bike sizes for adults and kids are determined by height. Adult bike size is determined by frame size. Kids bike size is determined by wheel size. 

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Most of our shops offer a selection of pedal types. After your reservation has been booked an online specialist will reach out to gather information on your pedal preference. We do not guarantee that we will have all pedal types available for bike rentals.

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It is important that you pick up your bike rental within the first hour that the rental shop is open.

If you do not arrive within 1 hour of your reservation time, your reservation will become subject to forfeit. If you are going to be delayed in picking up your reservation, please call the rental store to keep your reservation.

We are unable to allow early pick up the day before your reservation on most bike rentals.

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We offer bike rentals at 10 mountain destinations with 14 shops specializing in bike rental, tuning, repair and retail services. Bike rentals are available at the following locations:

• Breck Lone Star
• Main St. Station Breck
• Frisco
• Vail Village
• Lionshead Village Vail
• The Alpineer
• Treasury Center Crested Butte
• Steamboat Gondola
• Bootdoctors Mt. Village Telluride
• Oak St. Telluride
• Deer Valley
• Aspen St. Regis
• Winter Park
• Big Sky Town Center

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Bike rental types vary by location. Across our fleet of bike rental locations, we have the following bikes available for rent: 

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• Downhill Mountain Bike - Adult
• Mountain E-Bike - Adult
• Full Suspension Mountain Bike - Adult
• Front Suspension Mountain Bike - Adult
• Path E-Bike - Adult
• Path Bike - Adult
• Road Bike - Adult
• Cruiser (Townie) Bike - Adult
• Fat Bike - Adult
• Downhill Mountain Bike - Kids
• Bike - Kids
• Bike Trailer
• Tag-A-Long - Kids

If you need to cancel or change your reservation please email us at help@christysports.com. There is no penalty for a cancelled reservation.

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All rentals must be returned to the location that they’ve been picked up from.

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Damage waivers are available in all of our stores. Coverage includes breakage and reparable damage. Coverage does not include loss, theft or personal injury.

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Helmets are included with all rentals. Body armor is included with downhill bike rentals.

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No, at this time, we do not sell any of our used rental bikes.

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Hike rentals are available as a walk-in rental and are first come first serve. We offer hike rentals at 10 store locations:

• Vail Village
• Lionshead Village Vail
• The Alpineer Crested Butte
• Treasury Center Crested Butte
• Bootdoctors Mt. Village Telluride
• Steamboat Gondola
• Central Park Steamboat
• Snowbird
• Aspen St. Regis
• Winter Park

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Hike rental types vary by location. Across our selection of hike rental locations, we have the following hike packages available for rent. See our locations here.

• Hiking Backpack - Adult
• Hiking Poles
• Kid Carrier – Adult

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All rentals must be returned to the location that they’ve been picked up from.

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No, at this time, we do not sell any of our used hike rentals.

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To book a reservation please go to the following link to start the reservation process: Ski & Snowboard Rentals | Christy Sports.

If you have questions or need assistance booking your rental reservation, please contact customer support at 1 (888) 413-6966. We can also be reached by selecting the live chat widget or emailing us at help@christysports.com.

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When you reserve 24 hours or more in advance you will receive 20% off your rental reservation. Not valid with a walk-in rental or same day reservations. Not valid with any other promotions or discounts.

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Our rates can vary based on a variety of factors, including but not limited to:

The location of your rental, the time of season, and if you book online in advance, or as a walk-in.

You can confirm your rates by clicking on the Rent option then selecting your preferred location and dates. Please note that rates are subject to change prior to placing an advanced reservation with a deposit.

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There is a 2-day minimum for delivery rentals. Reservations can be made for 1-day but will be charged the 2-day minimum. Your gear will be delivered and picked up from your place of lodging regardless of duration.

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Please cancel your reservation 24 hours prior to your pick-up day for a full refund. You can make changes at any time. Requested changes are subject to availability.

To cancel your reservation, please contact us by clicking the live chat widget, emailing help@christysports.com, or calling our customer support line at 1 (888) 413-6966.

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Christy Sports offers a group discount if you have 15 or more renters. Please email help@christysports.com or select the live chat option to connect with a specialist for more information.

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If you would like a helmet please reserve it with your rental. The cost is $14.95 per day. Helmet quantities are limited and we cannot guarantee a Helmet will be available without a reservation.

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No, at this time we do not offer goggles to rent. These items can be purchased in store or online.

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Yes, ski poles come with each package. You will be sized for your poles when you pick up your rentals.

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Yes, all Christy Sports locations offer the damage waiver. The cost is $4 per person, per day. Damage waiver covers only breakage or damage of equipment, it does not cover loss, theft or personal injury.

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Rental equipment can be picked up on the first day of the rental reservation, or if you select “early pickup” during your reservation, you can pick up your equipment after 3pm the day before your first rental day.

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Reserve your equipment as soon as you know your vacation dates. Some locations do sell out during the holidays and spring break. Equipment prices vary by location, please view locations and rates page.

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We have ski boot sizes from a junior size 8 to an adult size 16, and snowboard boots to a size 15.

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Your equipment will be custom fitted by one of our expert technicians, when you arrive at the store for pickup.

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No problem, we have a price for skis only, this package does not include boots.

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Equipment must be returned to the location rented from.

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Depending on what equipment you rented, there may be pending reservations for that gear. Please contact your rental location to make arrangements to extend.

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Type I Ski Cautiously, Type II Ski Moderately, Type III Ski Aggressively.

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Yes, snowshoes are available to rent as a walk-in and are first come first serve. They are available at the following locations:

• Fort Collins Foothills
• Arvada
• Denver West
• Denver Cherry Creek
• Colorado Springs
• Boulder
• Park Meadows
• Littleton Event Center
• Winter Park
• Breck Grand Timber
• Breck Lone Star
• Breck Main St. Station
• Breck Welk Resort
• Breck Pine Ridge
• Dillon
• Keystone Snake River
• Vail Village
• Vail Lionshead
• West Vail
• Avon
• The Alpineer
• Steamboat Gondola
• Steamboat Central Park
• Steamboat Village
• Snowmass
• Telluride
• Telluride Mountain Lodge
• Telluride Bootdoctors Mt. Village
• Telluride Oak St.
• Deer Valley
• Olympus Hills Salt Lake City
• Park City Kimball Junction
• Ski Mart Bellevue
• Ski Mart Tacoma

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Yes, cross-country gear is available to rent as a walk-in and is first come first serve. It is available at the following locations:

• Denver West
• Boulder
• Park Meadows
• Winter Park
• Breck Welk Resort
• The Alpineer
• Steamboat Central Park
• Ski Mart Bellevue

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No, we currently do not rent ski or snowboard clothing. Our locations have a wide selection of ski and snowboard clothes available for purchase.

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• Each person renting equipment must be present for proper fitting and to sign the rental agreement. If under age 18, a parent or guardian must be present. Each renter must be prepared to show proper ID.
• If you are using some of your own gear (IE, your own boots or ski/snowboard), you must bring your gear for fitting when you pick up your rental equipment.
• If you do not arrive on your pickup date, we cannot guarantee availability of the gear you reserved.
• Your balance due may vary slightly from your confirmation based on the date of your pick-up, the actual equipment rented and finalization of sales tax amounts based on where you finalize your rental.
• Holidays and weekends can become very busy. You may call your rental location in advance for advice on the best fitting time for your pickup day.

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No, Each person renting equipment must be present for proper fitting and to sign the rental agreement. If under age 18, a parent or guardian must be present. Each renter must be prepared to show proper ID.

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Rental returns are due back the day after your rental date has expired. Please be sure to return your equipment by 10 am. For example, if you rent from 12/1 to 12/2 the equipment can be returned on 12/2 or the next day, 12/3 by 10 am. Equipment returned after 10 a.m. will be charged for an additional full day of rental at the walk-in price.

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No, renters over 12 years old must rent an adult package. Our reservation system will not allow for renters over 12 to reserve a kids package

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Yes, a child under 12 can rent an adult package if desired. The charge will still be for the adult package daily rate.

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If your equipment has gone missing, please contact the original rental location you picked it up from and an associate will be happy to assist you.

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Kids 12 and under ski or ride free with a 4+ consecutive day adult daily rental.

Eligible rental packages: Junior Sport Ski and Junior Snowboard packages.

Full adult ski or snowboard rental packages are required to reserve KSF in advance. KSF does not apply for adult ski or snowboard boots only.

Subject to availability. Blackout dates apply.

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The child needs to be 12 or younger at time of pick up/reservation start date.

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Yes, Kids Ski Free applies to ski and snowboard daily rentals.

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No, there is a 4-day minimum to qualify for Kids Ski Free and no maximum number of days as long as they are consecutive days.

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Yes 4+ consecutive days are required to qualify for KSF.

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No, Kids Ski Free does not apply to group pricing.

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Any Adult ski or snowboard rental is valid to reserve Kids Ski Free.

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Yes, but upgrades are only available in store and dependent on gear availability. There will be an additional cost for the difference in package price.

If you make an advanced reservation, you will need select the Junior Sport Package to qualify for KSF. When you arrive at the store simply let the staff know you are interested in an upgrade.

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No, an advanced reservation is not required and the program is available to walk-in rental guests.

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No, Kids Ski Free is not available for rental delivery.

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No, helmets and damage waivers are not included but can be added to your reservation for an additional fee.

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Blackout date restrictions apply. If any of your rental dates are within the blackout window Kids Ski Free will not apply.

You can qualify for Kids Ski Free if your reservation has at least 4 qualifying dates outside of the blackout window. Please contact customer service at 1 (888) 413-6966 to book.

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Kids Ski Free is not available during the following dates:

12/24/24 – 1/1/25

1/17/25 – 1/20/25

2/14/25 – 2/17/25

3/7/25 – 4/6/25

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No, Christy Sports' Kids Ski Free program applies to daily rentals only. Lift tickets must still be purchased through the ski area of your choice.

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Test skis are the same models sold in our stores, letting you try before you buy. If you rent a test ski, you can apply up to 2 days of the rental fee toward a new ski purchase this season. Test skis are available on a first-come, first-served basis at select locations and cannot be reserved in advance.

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Test ski rentals are $100 per day. You can swap out skis during the day for the same rate. Plus, you can apply up to 2 days of rental costs toward a new ski purchase this season.

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Demo rentals are available at most Christy Sports locations and feature top-performance skis and boards from leading brands. While demo options include high-quality models, they don’t cover all the skis for sale. Select stores also offer Test Skis, which include every model available for purchase, some of which may also be available for demo rental. Test Skis help customers decide on a purchase, while Demo Rentals are for those seeking the best rental experience without the obligation to buy.

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Test Ski and Snowboard is available at the following locations:

• River Run Keystone (Ski)
• Dillon (Ski & Snowboard)
• Main St. Station Breckenridge (Ski)
• Vail Village (Ski)
• Vail Lionshead (Ski)
• Avon (Ski)
• Treasury Center Crested Butte (Ski & Snowboard)
• Steamboat Gondola (Ski)
• Powder Tools Steamboat (Snowboard)
• Mountain Village Snowboard (Snowboard)
• Bootdoctors Mountain Village (Ski)
• Deer Valley (Ski)
• Kimball Junction (Ski)
• Big Sky Mountain Village (Ski)

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Test credits are redeemable at any store location or online with proof of purchase. To redeem the credit and apply a one-time discount for up to two days’ worth of your test rental you must have:

• A copy of your test rental receipt
• The vendor, model, and size ski or snowboard you want to purchase

Please note: Your test credit is good through the end of the current season and can only be used toward the purchase of a new ski or snowboard of the same season. Selection is limited to current availability.

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• Sign into your account or create an account with the email address you used for your 24/25 season rental reservation.
• Find your season rental in rental history.
• Click the “Rent Again” button .
• Select your season rental pickup date (it’s easy to reschedule if needed. We will send you a reminder when the date is near.).
• Confirm renters. You can also update, add, or remove renters. 
• Checkout and secure the best price for next season.

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• Select your location and pickup date.
• Select gear.
• Enter renter info.
• Repeat steps 2 and 3 for each renter.
• View your rental cart.
• Checkout and secure the best price for next season.

PRO TIP: Create an account to store your season rental reservation and easily rent again next year.

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You will need to begin a new reservation by following these steps:

• Select your location and pickup date.
• Select gear.
• Enter renter info.
• Repeat steps 2 and 3 for each renter.
• View your rental cart.
• Checkout and secure the best price for next season.

PRO TIP: Create an account to store your season rental reservation and easily rent again next year.

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If you did not reserve your season rental gear in advance, you will need to begin a new reservation. Follow these steps:

• Select your location and pickup date.
• Select gear.
• Enter renter info.
• Repeat steps 2 and 3 for each renter.
• View your rental cart.
• Checkout and secure the best price for next season.

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Call the store you rented from to see what is available for extensions.

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Season rentals are due at the end of the ski season, generally around April 20th. Season rental return due dates vary slightly by region and are associated with local resort closing dates. Christy Sports will send out email season return reminders. Customers failing to return gear within 30 days of return date will be issued a non-refundable auto-renew for the following season rental at next-season’s rates.

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You can swap sizes in either skis or boots during the season at no charge. Size exchanges must be made at the store where you originally picked up your season rentals.

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Season rental stock is not available past the pickup deadline date. Please contact the store directly for more information.

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A helmet is not included in the package. Christy Sports store locations have helmets available for purchase on site.

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Christy Sports offers a complimentary tune when renting season rentals. We also offer tuning throughout the season for season rental customers.

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• For the kids! Getting a growing family into the sport of skiing can get expensive. With Christy Sports Season Rental, you can get the gear that fits your child perfectly this season at a great price. You can swap out sizes during the season at no additional cost.
• Adults new to the sport can get fully outfitted at a fraction of the cost of purchasing equipment. Use our Season Rental to learn what type of terrain you like to ski so that when you’re ready, Christy Sports can help you find the ideal gear should you decide to own.
• Swap between skis and snowboard one time at no charge to see which sport suits you best!
• Need a tune-up or wax? Christy Sports will cover you as a Season Rental customer.

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It is our goal to allow our guests to use the in-store inventory lookup feature to quickly satisfy a need or help a customer plan a purchase. As such, our staff will willingly hold an item aside that they have for the remainder of that business day. If you are unable to come to our store that day, it would be best to place an order online for that item and have it shipped. If you need assistance, please contact the store directly.

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At this time we are not offering the buy online and pick up in store option. You are welcome to place an online order and we will happily ship to you or you can contact customer service at 1 (888) 413-6966.

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All retail purchases must be made in store and not over the phone. If you are unable to make it into the store to make your purchase you can place your order online and we will ship the order to you. If you need assistance, please Contact Us. Our customer service team can process an online order for you over the phone.

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If you'd like to ship an item to one of our stores, you are welcome to do so. In order to most effectively service your order, please be sure to use the exact address as it is shown on our website for the store, ensure that the store is open (some of our stores close seasonally) and put your name and SHIP TO STORE in Address Line 2 during checkout.

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At this time we are not able to deliver eCommerce or retail purchases with a rental delivery.

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Yes, see our RETURNS section for more information.

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If you are not satisfied with your purchase, you can return any unused merchandise within 367 days of the original purchase date when accompanied by your original proof of purchase. Returns are accepted at any of our stores through CO, UT, WA, & MT.

All refunds will be issued directly to the original form of payment method and may take up to 7 days from return receipt. Should the original form of payment not accept a refund, a Christy Sports gift card will be issued for the refund amount.

All return and exchange transactions require a picture ID and the original transaction receipt.

Cash refunds over $200 may require longer processing time, and special-order items are subject to the specific terms of sale.

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Christy Sports accepts all major US and Canadian credit cards, PayPal, Apple Pay. Christy Sports does not accept international credit cards for online orders.

We also accept KLARNA as a featured payment method for all customers except those in NM and US territories, allowing you to split your purchase into 4 interest-free payments. Click here to learn more about KLARNA.

The Christy Sports website is unable to redeem gift cards towards online purchases at this time but we hope to enable this functionality soon.

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Gift Cards may be purchased online or in-store*. Gift cards can be redeemed at any of our store locations for merchandise and rentals within the Christy Sports family of brands:

• Christy Sports
• Sturtevant’s
• BootDoctors
• The Alpineer
• Leisure Living
• Powder Tools

We are currently unable to redeem gift cards online, but we are actively working on enabling this option for payment in the near-future. When you order a gift card online, you will receive it via FedEx, as you would typically receive any item that you purchase on our website.

*All sales final, no gift card refunds or cash redemptions except where required by law. Not responsible for lost, damaged, or stolen cards. You agree to the terms on the card and those posted at Christy Sports: Rentals, Sales and Custom Boot Fitting + Patio, including waiver of a jury trial and single party arbitration of any disputes in Colorado. The Christy Sports Gift Card balance never expires for a long-standing commitment to you. Click here to check your gift card balance online.

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We make every effort to ship orders within 3 business days of the order date. However, to offer such an extensive line of products from the best brands, we include items for sale on our website from locations that are a bit off the beaten path. If you order one of those items, it may take us a few extra days to retrieve your items, and then get them on the way to you.

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Yes, if you find a lower advertised price on the same product, we'll match it. To qualify, please confirm all of the following requirements are met:

• The item must be available for immediate purchase at the other retailer* at the time of the Price Match.
• Not valid on existing purchases.
• The item must be for the exact same item (brand, season, color, size, etc.).
• Any additional costs for shipping from the other retailer will be considered in the price match decision.
• Once the above criteria is met, please contact us and be sure to include a link to the item on the other retailer's website and we will be in touch with you to confirm the price match and proceed with your order. NOTE: Christy Sports Demo Credits cannot be applied to a Price Match.

*Christy Sports is unable to price match Amazon, eBay, other 3rd party marketplaces, non-US businesses or unauthorized retailers of the merchandise being purchased.

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Due to our tax nexus, applicable sales tax will be added to all purchases not limited to Colorado, Utah, Montana and Washington addresses.

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Your payment will be charged the day your order ships.

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Unfortunately we cannot amend orders or shipping addresses after an order has been placed. If you need to change your delivery address, we can cancel your current order and a new order will need to be placed.

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Yes, if your order has not shipped we can still cancel it. Once cancelled, the voided authorization will automatically drop off your account within 1-5 business days depending on your banking institution. If you need to cancel your order, please contact us immediately at 1-888-413-6966

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Yes, if you contact us within 14 days of your online purchase, we'll honor the online price difference in the form of a refund back to your account. If your purchase was made at a store location, you will need to contact them directly. Some exclusions apply, including the Ski-Ya-Later Sale. Please use our Store Locator to find a location near you.

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Returns Address

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Christy Sports offers FREE GROUND SHIPPING on all standard orders of $99 or more for customers signed into their free Christy Sports account. Any order for less than $99 or placed when not signed into a Christy Sports account will incur a $9.99 shipping charge. Oversized items are excluded from free shipping over $99. Oversized items include skis, snowboards, coolers, car racks & boxes, yard games, wakeboards, waterskis, towables, SUPs, and other large watersports accessories. Free shipping is not available for AK and HI addresses. Shipping for AK and HI addresses will incur a $50 shipping fee. We are unable to ship to PO Boxes or APO/FPO addresses. Free shipping is not available on expedited orders. Create an account here for free shipping on orders of $99 or more plus other perks!

Please note, that orders placed on Friday, Saturday, and Sunday will ship no later than Monday, assuming Monday is not a holiday.

Expedited delivery is available throughout the United States except Alaska and Hawaii. We do not ship to a post office or military address.

Expedited delivery dates: FedEx expedited shipments will deliver Monday–Friday. Packages arrive at businesses by 5:00 p.m. and residences by 8 p.m.

Weekend delivery is not available for expedited deliveries.

Rural areas: Deliveries to remote rural areas may have different delivery timeframes.

• There is a $19.99 base charge for expedited orders.
• For orders over $400, the base charge is $50.
• For orders over $700, the base charge is $75.
• For orders over $1000, the base charge is 10% of order value.
• Certain oversized or heavy items may incur an addition surcharge.

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Christy Sports makes every effort to ship out orders by the next business day after your order has been confirmed. Often, we are able to ship them out the same day (when cleared before 1pm MT). Orders placed on Friday; Saturday and Sunday will ship no later than Monday (assuming Monday is not a holiday). Throughout the holiday season we will make every effort to honor this commitment and don't anticipate any additional delays.

NOTE: When we find an item in your order that we can't quickly source from one of our warehouses, we work tirelessly to see if we can find that item from one of our stores, while shipping you the rest of your order, before canceling the item we can't fulfill.

Once the order leaves our warehouse, all orders currently ship via FEDEX ground. Orders shipping to CO and UT are generally in transit for no longer than 1-2 business days. Orders to the East and West can take an extra 2-4 business days to arrive at their destination.

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Once the order leaves our warehouse, the shipping method you chose during checkout will determine the time in transit (until delivery). Transit time varies by the location of the delivery address, but you can generally expect locations further from Colorado to require longer transit times (for Standard Shipping). Orders shipping to CO and UT are generally in transit for no longer than 1-2 business days. Orders to the East and West can take 3-5 business days from date of shipment.

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Unfortunately, we do not ship outside of the US at this time. However, Christy Sports is affiliated and familiar with MyUS.com, the No. 1 international shipping service.

• With MyUS.com, you will be assigned a U.S.-based address where your package will be processed for shipping straight to your home country. MyUS.com uses trusted delivery services like FedEx, UPS and DHL to ensure you receive your merchandise in the shortest amount of time.
• We offer Free Economy Ground Shipping from Christy Sports to MyUS.com. The cost associated with getting the goods from US to you are applied by MyUS.com based upon the weight and size of items you order.

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No, we do not ship to PO Boxes. The shipping address must be a physical address. We also do not ship to APO/FPO addresses.

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If no one is available to sign for the goods, the parcel will be delivered without a signature. FedEx delivers between the hours of 8 am – 8 pm. We recommend sending to an address where someone can accept the package during business hours, that way you're sure to get the item as soon as possible!

Please note, Christy Sports is not responsible for a missing package after it has been deemed delivered by FedEx.

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If tracking details show the order was delivered, please check around your home, office, neighbor, or area to see if anyone is holding your package. If you are still unable to locate it, please contact customer service at 1 (888) 413-6966 or chat with us online right now.

Please note, FedEx delivers between the hours of 8 am – 8 pm and will deliver without a signature. We recommend sending your order to an address where someone can accept the package during delivery hours.

Christy Sports is not responsible for a missing package after it has been deemed delivered by FedEx.

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The easiest way to make an exchange is to place a new order through our website, and return your new, unused item to us for a full refund. This ensures that you get your item more quickly and avoids the risk of it selling out.

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Yes, any unused items can be returned to us within 367 days for a full refund.*

*Unless the promotion under which a sale item is purchased states no returns.

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Returns are processed in the order they arrive at our fulfillment center, and can take up to 7 days for us to process once we receive your return. Refunds are processed back through the original form of payment. Should the original form of payment not accept a refund, a Christy Sports gift card will be issued for the refund amount. You will be notified via email at the address listed on your account when this transaction has taken place.

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If you are unsatisfied with your purchase; you can return any unused merchandise within 367 days of the original purchase date when accompanied by your original proof of purchase. Returns are accepted at any of our stores through CO, UT, WA, & MT and by mail.

If returning an item to a retail location, please initiate your return online and have your return confirmation available for the retail associate. A return confirmation receipt is required to process your return.

If you do not have a copy of your return confirmation, please initiate your return online at www.christysports.com/returns or contact customer service for further assistance.

All refunds will be issued directly to the original form of payment method and may take up to 7 days from return receipt. Should the original form of payment not accept a refund, a Christy Sports gift card will be issued for the refund amount. No cash refunds.

Please note that all shipping charges are non-refundable.

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Christy Sports offers expedited shipping. Select expedited shipping during checkout and your order will arrive within 1 to 3 business days.

Orders placed before 1 pm MST generally ship the same day. Orders placed after 1 pm MST will ship within 24 business hours.

Please note, that orders placed on Friday, Saturday, and Sunday will ship no later than Monday, assuming Monday is not a holiday.

Expedited delivery is available throughout the United States except Alaska and Hawaii. We do not ship to a post office or military address.

FedEx Expedited delivery dates: FedEx expedited shipments will deliver Monday–Friday. Packages arrive at businesses by 5:00 p.m. and residences by 8 p.m. Saturday delivery is not available for standard overnight deliveries.

Rural areas: Deliveries to remote rural areas may have different delivery timeframes.

• There is a $19.99 base charge for expedited orders.
• For orders over $400, the base charge is $50.
• For orders over $700, the base charge is $75.
• For orders over $1000, the base charge is 10% of order value.
• Certain oversized or heavy items may incur an additional surcharge.

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Unfortunately, once an order has been placed, it is forwarded to our distribution centers and cannot be modified. We're sorry for the inconvenience. The best course of action would be to cancel an existing order so that a new order can be placed.

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• Many of our products sold on ChristySports.com come with a manufacturer's warranty. For additional information on the manufacturer's warranty for specific products, contact the manufacturer directly.
• In the event that the manufacturer requires a dealer to continue the process of a warranty, please contact customer service at help@christysports.com. Please be sure to attach your online receipt and images of the defect to avoid any delays processing your claim. All warranties are to be mailed to the original purchase location. Mail your product to:
  • ChristySports.com
  • Attn: Warranty
  • 11005 West 8th Ave, Suite 102
  • Lakewood, CO 80215

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If you receive a damaged or defective item, please contact Customer Service within 30 days of delivery at 1 (888) 413-6966 or by email at help@christysports.com. Be prepared to give customer service the last name or order number from your original confirmation. Christy Sports will make every reasonable effort to assist you with your return. Please note, if you do not contact customer service, you are responsible for all return shipping charges.

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Online prices and selection may vary from our retail stores. Prices and offers are subject to change. Pricing is the same for the most part, but not guaranteed. Our department competes with other online retailers to get you the best deals. We recommend calling the store you are visiting for current prices and availability.

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Everything we sell online is new and unused. But our friends at Demo Skis are doing fantastic work with the sale of used ski and snowboard gear. They have a large selection and great customer service reviews. Check them out!

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We are unable to mount bindings before shipping. Installation by a certified technician with your ski boot present must be done professionally to ensure your bindings will function as designed and any warranties remain intact

If you purchase skis on www.christysports.com, we will gladly mount them at 50% off our walk-in mounting price. Click here to find your preferred location and call ahead to learn more.

System skis come with their binding plates attached, but the toe and heel pieces will still need to be adjusted to your boot size and specifications by a certified mounting technician.

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Many brands we carry randomize the base colors on their boards. We will do our best to ship the base color requested, but we cannot guarantee that we have exact color left in stock. If you have a specific color you want to purchase please contact customer support to verify the color is available.

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Please visit the resort’s website for the most up-to-date information and general inquiries.

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If product is listed online it does not mean it's available in-store. Product availability varies from store to store as well as online.

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If you are not satisfied with your purchase, you can return any unused merchandise within 367 days of the original purchase date when accompanied by your original proof of purchase. Returns are accepted at any of our stores through CO, UT, WA, & MT.

All refunds will be issued directly to the original form of payment method and may take up to 7 days from return receipt. Should the original form of payment not accept a refund, a Christy Sports gift card will be issued for the refund amount.

If the original receipt is not available a photo ID is required to process a return. No receipt returns will be honored in the form of a Christy Sports gift card.

Refund requests on exchange receipts will be honored in the form of a Christy Sports gift card unless the original purchase receipt is available. Refund requests on exchange receipts also require a photo ID.

Cash refunds over $200 may require longer processing time, and special-order items are subject to the specific terms of sale. Please note shipping fees are non-refundable.

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Open your inbox and open the most recent email you’ve received from Christy Sports. Scroll to the bottom of the email and click “Unsubscribe”.

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Whether you want to curate the content you are receiving or you want to fully unsubscribe from email marketing communications, you can do so here.

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